Supporting patients with uncontrolled hypertension: A toolkit for pharmacists has been developed to support community pharmacists and pharmacy support teams in identifying and managing patients with uncontrolled hypertension. It aims to enhance pharmacists’ role in providing motivational counselling and empowering individuals to achieve and maintain optimal blood pressure control through timely interventions and ongoing support.
This resource is designed to motivate and enable pharmacy teams to establish or strengthen community-based services focused on the management of uncontrolled hypertension. It promotes a standardised approach to care, integrates blood pressure monitoring and management into the pharmacy workflow, and fosters collaboration with prescribers to optimise treatment outcomes.
The toolkit is structured around four core elements: an educational guide, an assessment tool, a patient information leaflet, and a primary care referral letter.
Toolkit elements:

1. Educational guide: Supporting pharmacists with uncontrolled hypertension care
A module providing essential knowledge and practical guidance to support pharmacists in identifying, monitoring, and managing patients with uncontrolled hypertension. It equips pharmacy teams with the skills and tools needed to deliver effective interventions, optimise treatment adherence, and improve blood pressure control outcomes.
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2. Assessment Tool: Identifying and monitoring uncontrolled hypertension
A conversation-based tool for pharmacists to support patient counselling, ongoing monitoring, and management of uncontrolled hypertension, helping patients achieve better blood pressure control.
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3. Patient information leaflet: Let’s talk about uncontrolled hypertension
A patient handout designed to summarise the pharmacist-patient consultation and provide clear, practical guidance for individuals with uncontrolled hypertension. It reinforces counselling, supports adherence to treatment plans, and encourages ongoing monitoring to help patients achieve better blood pressure control.
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4. Primary care referral letter for uncontrolled hypertension
A template letter enabling pharmacists to communicate with patients’ primary care physicians, explaining the reason for referral and promoting collaboration in hypertension management.
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Click here to download the editable version.
Uncontrolled hypertension infographic

A one-page digital visual aid providing a quick reference on when, where, and how to use the “Supporting patients with uncontrolled hypertension: A toolkit for pharmacists” in practice.
It highlights the importance of identifying and managing uncontrolled hypertension and includes direct links to all toolkit resources.
Click here to download.
Supporting patients with uncontrolled hypertension: A toolkit for pharmacists – CPD Bite

What should pharmacists know about uncontrolled hypertension?
This video provides an overview of uncontrolled hypertension, its impact on health, and the importance of achieving effective blood pressure control. It highlights how pharmacists can identify, monitor, and support patients with uncontrolled hypertension, and introduces Supporting patients with uncontrolled hypertension: A toolkit for pharmacists — a practical resource to enhance person-centred care and improve treatment outcomes.
Click here to watch.
Disclaimer
The toolkit is designed to support pharmacists in their interactions with patients. It does not account for specific national regulations. The role and responsibilities of pharmacists vary across jurisdictions. Users must ensure compliance with relevant national laws and professional codes, including national drug regulations, data privacy, and professional and ethical conduct.